Isa sa mga activities na ginawa namin kanina during Product Training was to do a Role Play. To demonstrate a good call flow daw, kailangan naming mag present nang mga usual calls na tinatangap namin from our previous accounts.
My partner and I presented a Customer Service call inspired by Amazon Retail. Naging maganda naman ang feedback para sa amin! Another pair did a Technical Call inspired by Dish Network. It was well received din naman. Then finally this pair presented a Medical Call inspired by Wellcare! Naging very funny naman silang dalawa. Ang saya talaga!
I really love Role Playing kasi I get to act out a character na minsan ay iba sa tunay na ako. Sana lagi na lang may Role Play para masaya parati ang buhay.